Did you know that business people who read at least 7 business books a year earn over 2.3 times more than people who read only one book per year? Think you don’t have time to spend on your own ongoing personal development? Did you know that if you spend just 10 minutes a day reading, that adds up to over 60 hours a year?
Investing in yourself is always a safe bet!
People Love You – The Real Secret to Delivering Legendary Customer Experiences by Jeb Blount
If you are a business to business sales account manager, this is a must read. If you are a sales manager coaching a team of reps who have some sort of customer service in their job descriptions, make this required reading. If you’ve ever thought you cannot improve customer loyalty because of the company you work for, the prices you charge, or the policies of your service department, read this book. You will be very glad you did!
For more book suggestions, please visit http://www.b2bsalesconnections.com/books.php