What To Do Immediately When An Employee Leaves Your Company
Pandemic or not, it’s inevitable. One day an employee will leave your company for good. Staff turnover is a fact […]
Author: Susan A. Enns
Susan A. Enns is a professional sales coach, consultant and author with B2BSalesConnections.com. She has a proven track record of sales excellence over her 30 plus year career, including consecutively being the top sales rep in Canada, managing the top sales branch, and achieving outstanding sales growth in a national channel sales organization. A sales and management training expert, her work has been published in several locations numerous times and her books have sold on five separate continents. A passionate community volunteer and cancer survivor, Susan lives and works in Ottawa, Canada.
How to Calculate Your Minimum Selling Price
Experience has shown no matter where you set your minimum selling price, a sales representative sooner or later will ask […]
Are You Ready To Pick Up The Phone?
I was recently asked: “If you are new to cold calling how do you know when you are ready to […]
The Giving 110 Percent Joke – It’s the New Business Math
Ever hear your sales manager or sports coach say, “Go out there and give it 110 percent!”? Ever hear the […]
Joint Field Work – A 5 Step Process
Joint field work is where you and your representative make sales calls together. The sales representatives benefit and learn from […]
Buying Triggers: Why Your Prospect Will or Won’t Buy Today
What is it that will make your prospect buy today? Why didn’t he buy yesterday? Why won’t he wait until […]
Does Your Team Hate Sales Reports?
Does your team hate sales reports? What sales team doesn’t? Here’s how to fix that and get better sales results […]
When Customer Service Goes Horribly Wrong!
I had one of the worst customer service experiences in my life recently. As often happens when customer service goes […]
How To Choose A Sales Training Program
Are you wondering how to choose a sales training program that is right for your company? With literally millions of […]
The “I’m Happy With My Current Supplier” Objection
A common question I receive from sales reps is: “When I am prospecting, I always hear “I am happy with […]