Are You Ready To Pick Up The Phone?
I was recently asked: “If you are new to cold calling how do you know when you are ready to […]
Author: Susan A. Enns
Susan A. Enns is a professional sales coach, consultant and author with B2BSalesConnections.com. She has a proven track record of sales excellence over her 30 plus year career, including consecutively being the top sales rep in Canada, managing the top sales branch, and achieving outstanding sales growth in a national channel sales organization. A sales and management training expert, her work has been published in several locations numerous times and her books have sold on five separate continents. A passionate community volunteer and cancer survivor, Susan lives and works in Ottawa, Canada.
The Giving 110 Percent Joke – It’s the New Business Math
Ever hear your sales manager or sports coach say, “Go out there and give it 110 percent!”? Ever hear the […]
Joint Field Work – A 5 Step Process
Joint field work is where you and your representative make sales calls together. The sales representatives benefit and learn from […]
Buying Triggers: Why Your Prospect Will or Won’t Buy Today
What is it that will make your prospect buy today? Why didn’t he buy yesterday? Why won’t he wait until […]
Does Your Team Hate Sales Reports?
Does your team hate sales reports? What sales team doesn’t? Here’s how to fix that and get better sales results […]
When Customer Service Goes Horribly Wrong!
I had one of the worst customer service experiences in my life recently. As often happens when customer service goes […]
How To Choose A Sales Training Program
Are you wondering how to choose a sales training program that is right for your company? With literally millions of […]
The “I’m Happy With My Current Supplier” Objection
A common question I receive from sales reps is: “When I am prospecting, I always hear “I am happy with […]
Is Your CRM A Glorified Phone Book?
Is your customer relationship managment system organized alphabetically? Then here is how to change your CRM from a glorified phone […]
Follow Up After You Send An Email!
Do you ever wonder if your email was received? With today’s spam filters and statistics, it’s a valid concern! Sometimes an […]